Returns & Exchanges
At شركة القيم العالمية للحاسبات, we ensure that your technology investments are protected by offering a seamless 7-day return and exchange policy for all electronic devices and components. Products must be in their original packaging with all included accessories and proof of purchase to be eligible for a full refund.
Initiate Request
Contact our customer support team or visit our service portal within 7 days of delivery to submit your return or exchange request with your order number.
Quality Inspection
Our technical experts will evaluate the returned hardware to ensure it meets our resale conditions and that all original factory seals are intact.
Secure Packaging
Carefully pack the electronic item in its original box, ensuring all cables, manuals, and warranty cards are included to prevent damage during transit.
Refund Processing
Once the inspection is approved, your refund will be processed to your original payment method or issued as store credit within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing